Response

Guided response without operational noise.

Give analysts a structured incident workspace and give customers just enough context to understand progress, impact and next steps.

Response principles

Actions should be clear, reversible where possible, and supported by evidence. Every customer-facing update should explain what happened, why it matters and what happens next.

Evidence-ledCustomer safeApproval aware

Reusable workflow framework.

This page keeps response content focused on structure, clarity and reusable workflow patterns.

1

Detect

Identify unusual behaviour, affected assets and detection sources.

2

Triage

Classify severity, owner, customer impact and confidence level.

3

Contain

Recommend actions, record justification and capture approval status.

4

Recover

Track resolution, customer communications and post-incident learning.

Incident workspace components.

Use these as the foundation for a future full product page or interactive portal prototype.

INC-4821 Potential Data Exfiltration

Critical Investigating

Unusual outbound data transfer to a rare external destination following credential access activity.

DetectedMay 18, 10:42 AM
SourceEDR · Network · DLP
OwnerMorgan Lee

Progress timeline

DetectedComplete
TriageComplete
ContainmentIn progress
RecoveryPending